Brotato Cave

Support

Brotato Cave is published by Sinderweave Labs LLC. Official support email: support@sinderweavelabs.com. We do not publish a response-time promise.

Crisis and emergency

If you are in immediate danger, contact local emergency services. In the United States, call or text 988. Outside the U.S., start with IASP. Brotato Cave is not a crisis service.

The Root has a private library of official outside resources. That is not us, and it is not therapy. Open The Root after you sign in.

Age eligibility

Brotato Cave is for adults 18 and older. Members enter their own date of birth. The server uses that date and a device timezone identifier to check eligibility. This is not government identity verification. Exact date of birth and the age timezone are not public. If you entered the wrong date after it was saved, email support@sinderweavelabs.com. There is no self-serve date change in the app. You can also delete your account.

Account access

Sign in from the login page. If you cannot sign in, email support@sinderweavelabs.com from the address on the account. There is no unauthenticated deletion form that deletes an account from an email address alone.

Delete your account

Signed-in members: Me → Account → Delete account. Type DELETE to confirm. Read the public account deletion page for what is removed and what safety records may remain.

Reporting, blocking, notices, and appeals

Use Report on a profile, post, comment, or message. You can also block. Safety notices and appeals are on Me and Notices after you sign in. Staff tools are not a public support desk.

Subscriptions and purchases

Brotato+ and paid Stash packs and frames are planned for the commercial Android launch. Purchases are unavailable in this preview. Purchase and restoration support will use the store billing system in the distributed application. There is no in-preview checkout.